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SYSTEM REQUIREMENTS

In order to run MyClient247 effectively on your system, you will need to have all the configurations specified in the panel on the left hand side.
If you have any issues, please email hello@myclient247.com.au

Server Configuration

Operating System

Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit); Microsoft Windows Server 2008 R2 (64-bit); or later with security updates.

Processor

Any processor recommended by Microsoft for the chosen OS

RAM

16GB (Recommended); 8GB (Minimum)

Free Hard Disk Space

100GB Available (After installation of the Operating System)

Data Backup Components

Backup Disk Drive

Database Server Software

Microsoft SQL Server 2008 R2 Express Edition

Internet Access

Connection to the Internet is Highly Recommended

Device Specifications

Operating Systems

Microsoft Windows 10; Microsoft Windows 8.1; Microsoft Windows 8; Microsoft Windows 7; or later version with security updates & latest service packs

Processor

Any processor recommended by Microsoft for the chosen OS

RAM

4GB (Minimum)

Free Hard Disk

10GB Available (After Installation of the Operating System)

Screen Resolution

1280x800 or higher

Printer

Laser or inkjet

Network Requirements

Operating System

Microsoft Networking (MyClient247 software does not support Apple, Novell, Unix or Linux) with the latest service packs & security updates

Protocol

TCP/IP

Network Interface Cards

1 GBPS

Routing Components

Network Switches (Hubs are not recommended)

Screen Resolution

1280x800 or higher

Printer

Laser or inkjet

Software Requirements

MS Office

MS Office 2007 or later required on all devices where MyClient247 is used. The following MS Office tools required: MS Word, MS Excel, MS Outlook, MS Office.

Adobe Reader

You must have Adobe Acrobat Version 8 and above installed

Report Viewer

Updated SAP Crystal Report Runtime Viewer must be installed to view reports

.Net Framework

Microsoft .Net Framework 3.5 SP1 and 4 should be installed

Remote Connection

Remote desktop connection or any suitable Remote Access software can be installed for technical support

Web Server

Microsoft Internet Information Service should be installed

System Settings

Folder Permissions

Permissions on the MyClient247 application folders in the Server machine must be set to allow all users full control in order to update software changes.

Date Format

Set the system locale to English. System date format should be set to either dd/MM/yyyy or MM/dd/yyyy.

Firewall, Antivirus & Backup

Firewall

Ensure the MyClient247 is always mentioned in the inclusive list of the firewall. You should always select "allow" when MyClient is attempting to connect to the Internet.

Antivirus

If an antivirus is running in the software, ensure that it does not block the execution of MyClient247. If so, include MyClient247 in the inclusive list of software.

Backup

Software file systems, data and client related files should be backed up very often and preferably maintained offsite to avoid loss of data and information. Backing up is a crucial element of maintaining data security, whether you use MyClient247 or not.

Overview

In order to run MyClient247 effectively on your system, you will need to have all the configurations specified in the panel on the left hand side.
If you have any issues, please email hello@myclient247.com.au

Server Configuration

Operating System Microsoft Windows Server 2012 (64-bit) Microsoft Windows Server 2008 (64-bit); Microsoft Windows Server 2008 R2 (64-bit); or later with security updates.
Processor Any processor recommended by Microsoft or the chosen OS
RAM 16GB (Recommended); 8GB (Minimum)
Free Hard Disk Space 100GB Available (After installation of the Operating System)
Data Backup Components Back-up Disk Drive
Database Server Software Microsoft SQL Server 2008 R2 Express Edition
Internet Access Connection to the Internet is Highly Recommended

Device Specifications

Operating System Microsoft Windows 10; Microsoft Windows 8.1; Microsoft Windows 8; Microsoft Windows 7; or later version with security updates & latest service packs.
Processor Any processor recommended by Microsoft for the chosen OS
RAM 4GB (Minimum)
Free Hard Disk Space 10GB Available (After installation of Operating System
Screen Resolution 1280x800 or higher
Printer Laser or inkjet

Network Requirements

Operating System Microsoft Networking (MyClient247 software does not support Apple, Novell, Unix or Linux) with the latest service packs & security updates.
Protocol TCP/IP
Network Interface Cards 1 GBPS
Routing Components Network Switches (Hubs are not recommended)

Software Requirement

MS Office MS Office 2007 or later required on all devices where MyClient247 is used. The following MS Office tools are required: MS Word, MS Excel, MS Outlook, MS Office.
Adobe Reader You must have Adobe Acrobat Version 8 and above installed
Report Viewer Updated SAP Crystal Report Runtime Viewer must be installed to view reports
.Net Framework Microsoft .Net Framework 3.5 SP1 and 4 should be installed
Remote Control Remote desktop connection or any suitable Remote Access software can be installed for technical support
Web Server Microsoft Internet Information Service should be installed

System Settings

Folder Permission Permissions on the MyClient247 application folders in the Server machine must be set to allow all users full control in order to update software changes
Date Format Set the system locale to English. System date format should be set to either dd/MM/yyyy or MM/dd/yyyy

Firewall, Antivirus & Backup

Firewall Ensure the MyClient247 is also mentioned in the inclusive list of the firewall. You should always select "Allow" when MyClient is attempting to connect to the Internet.
Antivirus If an antivirus is running in the software, ensure that it does not block the execution of MyClient247. If so, include MyClient247 in the inclusive list of software
Backup Software file systems, data and client related files should be backed up very often and preferably maintained offsite to avoid loss of data and information. Backing up is a crucial element of maintaining data security, whether you use MyClient247 or not.